Price Furniture Mall
Price Furniture Mall
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Frequently Asked Questions
Have a question? We're here to help.
General Questions
What types of furniture do you sell?
Do you offer custom furniture?
Are your products suitable for small apartments or compact spaces?
Do you have a physical store I can visit?
Can I request a product catalog?
Orders and Payments
How do I place an order?
What payment methods do you accept?
Can I change or cancel my order after placing it?
Is there an EMI or installment option available?
Are there any hidden charges or delivery fees?
Delivery and Installation
How long does delivery usually take?
Do you offer same-day or express delivery?
What areas do you deliver to?
How do I track my order?
Is installation included in the delivery?
Can I schedule delivery for a specific date?
Product Care and Maintenance
How do I clean and maintain wooden furniture?
How can I protect my sofa fabric from stains?
Do you provide after-sales maintenance or cleaning services?
Are the materials used pet- or child-friendly?
How do I fix a squeaky chair or wobbly table?
Returns, Replacements and Warranty
What is your return policy?
What if my product arrives damaged?
How long is the warranty period?
What does the warranty cover?
How do I request a replacement or repair?
Customization and Bulk Orders
Can I customize the color, material, or size of a product?
How long do custom orders take?
Do you take bulk or corporate orders?
Do you offer special discounts for bulk purchases?
Showroom and Experience
Do you have a store in my city?
Can I see and test the furniture before buying?
Do you offer home visits for consultation?
Can I get fabric or wood samples before purchasing?
Sustainability and Quality
Where do you source your wood and materials?
Are your products eco-friendly?
Do you use real solid wood or engineered wood?
How do you ensure the durability of your furniture?
Offers and Discounts
Do you offer festive or seasonal discounts?
Is there a referral or loyalty program?
Can I use multiple discount codes on a single order?
Support and Assistance
How do I contact customer support?
What are your support hours?
Can I request design advice from your team?
How can I share feedback or complaints?
